Location based advertisement. Geolocation software, online gps app, navigation system. Geographic restriction. Man searching address with magnifier. Vector isolated concept metaphor illustration Customer service defines the ethics and vision of your business. Sell and forget attitude is not applicable nowadays. Business is giving different training to employees on how to communicate with customers and ensuring...

Is it Possible to Integrate Adobe Marketo Engage with Dynamics 365 CRM Sales? Widely considered one of the most powerful marketing automation platforms, Adobe Marketo Engage helps marketing teams improve their performance through content personalization, cross-channel engagement, experience automation, sales partnership, and marketing impact analytics. It plays a key role in the marketing for major...

  Microsoft Dynamics 365 on-premises is on its way out, but you don’t have to leave behind all the integrations with other software you’ve built. The Microsoft Dynamics End of Life is Coming Microsoft Dynamics on-premises, the version of Dynamics installed on a company’s own servers, is on its way out. The Microsoft Dynamics end...

600 million monthly visits in February 2023 A predicted revenue of $200 million by end of 2023 100 million total user count registered in January 2023 A valuation of $29 billion in 2023 A chatbot, talk of the town! Yep! That rings the right bell. We are talking about OpenAI’s ChatGPT!! The Chatbot that has...

Long gone are the days where you had to pack people into a physical class and that was the only way that training could be conducted. You now have multiple options to properly support and continuously train your Dynamics 365 CE users. Following are the three methods of training that when combined together deliver excellent...

Microsoft is continuously improving its Model-driven app in Dynamics 365. Microsoft is investing in this cutting-edge technology to deliver a more intuitive and adaptable user experience, as well as streamline the development process for developers and partners. The latest upgrades to the Model-driven app are abundant, including elevated performance and scalability, amplified customizability, improved integration...

Learn how we helped one of our clients to keep better track of Customer Issues and Complaints within their CRM System. https://www.crmsoftwareblog.com/wp-content/uploads/Customer-Issues.mp4 Transcript In this video, I want to show you a solution we developed for one of our manufacturing clients for tracking customer complaints. During our discovery session with the client, we learned that...

Change your Default View, rearrange your Personal/Global View, and hide unnecessary Views in Dynamics 365 and Power Apps. https://www.crmsoftwareblog.com/wp-content/uploads/Display-Settings-for-Views.mp4 Transcript This is Steve Pestillo from P2 Automation. In this video, I’m going to show you how you can control the display settings of your views in Dynamics 365 and PowerApps. To start, I want to...

  If you’ve been keeping up with the sweeping changes happening around the Microsoft Power Platform, you’re probably familiar with the term Power Fx.  It’s mentioned throughout Microsoft’s more modern documentation, and you’ve likely seen some areas in your configuration components that accept custom Power Fx scripts. What is Power Fx? Put simply, Power Fx...

Author: congruentX Listening to your customers is the best thing your business can do to scale up. It is human nature that they want to be listened to and seek a response to any queries and/or issues they may be facing. Customers expect a response from any product or service provider they deal with. Faster and...