Smarter Selling with the Dynamics 365 Sales Qualification Agent

Qualifying leads takes time—and often, that time goes to waste when those leads don’t convert. To address this challenge, Microsoft introduced the Dynamics 365 Sales Qualification Agent, a powerful AI tool built into Dynamics 365 Sales. Currently, it’s available in public preview. Looking ahead, Microsoft plans to roll it out more broadly by October 2025. This...

Top 5 Microsoft Power Platform Features and How to Use Them

Microsoft Power Platform is a well-curated suite of applications designed to modernize processes, enhance data management, and empower teams across every department of your organization. Comprised of tools like Dataverse, Power Automate, Dynamics 365 Sales, Power Apps, and Power Pages, Microsoft Power Platform enables organizations to unlock substantial technical and monetary value. Let’s explore how...

Smarter CRM Conversations: AI in Dynamics 365 CRM WhatsApp Integration

Is Your CRM Smart Enough to Hold a Conversation? WhatsApp Messaging isn’t just about sending texts; it’s about creating meaningful, timely, and intelligent customer conversations. WhatsApp4Dynamics, seamlessly integrates WhatsApp with Microsoft Dynamics 365 CRM, enabling teams to communicate with customers, prospects, and partners directly within CRM. Now, with InoWiz AI Copilot, the integration gets even...

How maps within Dynamics 365 empower Smarter Sales Territory Design and Boost Revenue!

Every organization knows that smart territory planning is fundamental, but not all achieve it. Effective territory design isn’t just about splitting geography; it’s about balancing workload, sales potential, and coverage for better performance. Studies show that thoughtful territory optimization can boost sales productivity by 10–20%. With Maplytics integrated inside Dynamics 365, territory strategy becomes intuitive,...

What’s New in Microsoft Marketing?

Microsoft continues to expand the capabilities of Dynamics 365 Marketing with frequent enhancements designed to better support modern businesses. The most recent update introduces new tools that give organizations stronger insights, smarter engagement options, and easier event management. Below, we’ll walk through three of the standout features your company should already be leveraging. Smart Forms...

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