The use of Artificial Intelligence (AI) in Enterprise Resource Planning (ERP) solutions is rapidly increasing. Recent research by Microsoft highlighted the transformative impact of AI on work productivity and quality. For instance, 70% of early users of generative AI reported increased productivity, and 68% said it enhanced their work quality. Additionally, 64% of salespeople...
Author: Aloye Computer Enterprises LLC
Power of Data Quality App in the Manufacturing Industry
In today’s fast-paced manufacturing industry, where precision, efficiency, and data-driven decisions are highly valuable, maintaining high-quality data is essential. The manufacturing process relies on accurate and reliable data at every stage, from procurement to production and distribution. This is where the Data Quality App steps in as a game-changer, offering a comprehensive solution to ensure...
Microsoft: Trying to Out-Tech Too Early or Right on Time?
In the ever-evolving landscape of customer service, Microsoft is trying to integrate cutting-edge technology into their Contact Center solution. The latest push? Leveraging AI and IVR to create a seamless, efficient customer experience. However, recent findings by Gartner raise a critical question: Are they innovating too quickly, or is this the perfect moment to bring...
“Hidden” SharePoint Flows (and more) on Power Platform. Do we clean it?
Recently, we implemented the Inactivity process as part of the CoE Toolkit, which is a component of our general tenant hygiene strategy. If you’re unfamiliar with the concept, I suggest reading the article below: https://learn.microsoft.com/en-us/power-platform/guidance/coe/after-setup-tenant-hygiene Also, I suggest learning about the inactivity process setup: https://learn.microsoft.com/en-us/power-platform/guidance/coe/setup-archive-components If you don’t like reading, here’s a quick summary: it’s...
Enhancing Business Solutions with Dynamics 365 Technologies
In an increasingly competitive business landscape, companies are seeking innovative ways to enhance their processes and improve their operational efficiency. Microsoft Dynamics 365 Business Central (BC) and Customer Relationship Management (CRM) are powerful tools that can help businesses transform their operations, streamline workflows, and achieve their strategic goals. At JourneyTeam, we’ve been working with companies...
[How To] Enable Dark Mode in Dynamics 365 CE (Power Apps too!)
Dark mode is popular among computer users for many reasons, including reduced eye strain, increased readability and possibly increasing the battery life of your devices. Some people just think it looks cool! Dynamics 365 has not had a dark mode option, but previously you could use themes to simulate dark mode. While doing some research...
Add a Timeline to Power Pages Forms
Power Pages is a great tool to give users access to Dataverse information without having to fully license them and give them access to your system. However, adding Dynamics functionality can be a bit tricky at times. One of those times would be when adding a timeline to basic or multi-step form. Let’s take...
Unleashing Innovative Campaigns with Customer Journey Data
Leveraging the data stored in your CRM, like Microsoft Dynamics, can help execute innovative marketing campaigns. Using a marketing automation platform can streamline these efforts and help you achieve your goals effectively. Here are some top campaigns you can run based on your customer data. 1. Cross-Sell Campaigns One powerful campaign type is the cross-sell...
Clone Dynamics 365 CRM Data, Including Related Child Records, From Any OOB Or Custom Entity!
In today’s fast-paced digital landscape, efficiency is key. Shouldn’t your storage activities follow the same path as everything becomes just one click away? In today’s world, where organizations of all sizes need a one-stop solution to store information and communicate, Microsoft Dynamics 365 CRM is the top choice. It helps companies, universities, hospitals, and small...
Data Quality Management for Armanino LLP
Armanino LLP is a Top 20 CPA and Consulting firm in the nation, one of the “Best of the Best” accounting firms and a Best Places to Work, both nationally and regionally. We have a strong commitment to our communities and are a Green Certified business. As a long-time client on Dynamics 365, they encountered...
