When most people think of CRM, they think of contacts, leads, and maybe a pipeline dashboard. But modern CRM systems—especially those powered by the Microsoft Power Platform—go far beyond that.
In our new YouTube series, Not Your Grandfather’s CRM, we explore how today’s CRM tools can manage entire business workflows. Think beyond sales and marketing—think sample tracking, service request fulfillment, project scheduling, time billing, and subscription management.
The truth is, no two businesses operate exactly alike. So why settle for a cookie-cutter CRM? With the Power Platform, we’ve helped our clients build systems that are tailor-fit to their needs, whether that means streamlining service case escalations or automating order-to-invoice processes.
This series is designed for business leaders, not developers. If you’ve ever wondered how a modern CRM could solve your business challenges, this series is for you.
– Learn more about how we help businesses scale without growing staff at www.p2automation.com.
The post Beyond Contacts: How Modern CRM Drives End-to-End Business Transformation appeared first on CRM Software Blog | Dynamics 365.
