Category: Microsoft Dynamics 365 News and Tips

In today’s rapidly changing sales environment, many organizations are turning to advanced tools like Microsoft Sales Copilot within Dynamics 365 to enhance their processes and empower their teams. A notable challenge, however, is that standard AI solutions often fall short in grasping the specific language, data structures, and business jargon unique to each sales team....

CRM Developer Blog: Pro Tips for Building Smarter, Scalable Power Platform Solutions (Power Apps and Dynamics 365) ‘Tis the season to elevate your CRM game! As we wrap up the year and look ahead to new opportunities, there’s no better time to refresh your development toolkit. Just like holiday lights bring sparkle to the season,...

Every year, the holiday season seems to arrive faster and hit harder than expected. Customer inquiries pour in. Deals move at lightning speed. Sales reps juggle calls, emails, follow-ups, and last-minute promotions. Managers scramble for pipeline updates. Teams stretch their days just trying to stay ahead of the next request. In the middle of all...

Marketing and sales alignment isn’t a new concept, but in 2026 alignment alone isn’t enough. Growth-focused organizations need deep operational integration between marketing and CRM systems. It’s not just about sharing a funnel. It’s about creating a unified engine that fuels pipeline velocity, customer expansion, and measurable ROI from every touchpoint.  For Microsoft Dynamics users, this opportunity is especially pressing. Your CRM houses the data....

Key Highlights Agencies that rely on spreadsheets or shared folders face growing risks, inefficiencies, and data silos. Off-the-shelf CRMs like Salesforce or HubSpot often require costly customization to support insurance workflows. Custom-built CRM systems offer control but become expensive to maintain and difficult to update. Broker-focused CRM tools built on Microsoft Dynamics 365 deliver policy,...

Why Work IQ Matters for Modern Businesses At Microsoft Ignite 2025, Work IQ was revealed as a cornerstone of Microsoft’s agentic vision—a breakthrough in how AI understands and adapts to your work context. In today’s fast-paced digital workplace, productivity isn’t just about working harder—it’s about working smarter. Work IQ introduces a new era of intelligent...

If you are frustrated by the reality that your most talented people are spending more time managing processes than driving innovation, you are not alone. For too long, businesses have accepted administrative drudgery as the necessary cost of operations, but this friction is the silent enemy of true growth and operational excellence. It is time...

  Whether you’re planning a new Salesforce rollout or managing day-to-day operations, knowing the impact of storage limits is crucial. You definitely don’t want to be surprised by a “Storage Limit Exceeded” error. This guide, expanding on Salesforce’s official documentation, helps you diagnose your current Salesforce storage situation and provides remediation steps, cost considerations, and...

Microsoft Dynamics 365 Sales is built to help teams manage their pipelines more effectively and keep pace with customer activity. The platform reduces manual work, surfaces key insights at the right moment, and ensures sellers stay organized across every account—whether it’s a small lead or a major enterprise client. Below are three tools that can...

I have spent more than a decade working on the many iterations of Microsoft Dynamics 365 and seen it change over the years, but in that time the one thing that has stayed consistent is the need for and use of JavaScript to accomplish front end functionality goals. While powerful, you can run into issues...