Category: News

Efficient booking systems play a pivotal role in ensuring streamlined operations and enhanced customer experiences. With its seamless integration into Dynamics 365 CRM, Microsoft Bookings has been a front-runner, offering businesses a robust solution to manage appointments, services, and customer engagements.  However, as diverse as business needs can be, there arises a need to explore...

Our Managed Service Plans for Dynamics 365 and Power Apps include access to our exclusive Learning Center Videos and How To’s. https://www.crmsoftwareblog.com/wp-content/uploads/MSP-Learning-Center.mp4 Transcript This is Steve Pestillo from P2 Automation. In this short video series, I’m going to show you all the benefits our customers get by joining a Managed Service Plan with our company....

  The global subscription and billing management market is booming, with a projected growth from USD 4.0 billion in 2020 to USD 7.8 billion by 2025, at a 14.0% annual growth rate. This is fuelled by the increasing popularity of subscription business models, the rising need for reducing subscriber churn and improving customer retention, and...

  Unlocking the full potential of Dynamics 365 often entails seamless integration with other systems and applications. This is where the roles of connectors, namely a Dynamics 365 connector, and integration platforms, become pivotal. What is an Integration Platform? An integration platform offers a more versatile software environment for creating custom integrations between any two...

    In today’s digital landscape, businesses are leveraging customer relationship management (CRM) platforms to streamline operations, enhance customer interactions, improve data management, and drive growth. Microsoft Dynamics 365 CRM is a powerful solution that offers a wide range of features and capabilities. However, to truly harness its potential, it is essential to have dedicated...

Microsoft Dynamics 365 Sales has so many innovative and helpful features to optimize your sales team’s processes that it can be challenging to know where to start. In this post, we’d like to focus on five features that have helped our clients get the most out of their Dynamics 365 Sales environments. We’ll give you...

If your company uses a Microsoft cloud-based ERP program, Dynamics 365 Customer Engagement is a solution you should be looking to use to help produce the most effective customer experience. Dynamics 365 CE integrates and works with Dynamics 365 Finance and Operations and Dynamics 365 Business Central empowers you to create great experiences for your...

We all make mistakes. Fixing those mistakes in Dynamics 365 is not easy…until now. Learn how to reverse the things you just did…or changes you made months ago with Undo2Restore by Inogic. https://www.crmsoftwareblog.com/wp-content/uploads/The-Ultimate-Undo-Button-for-Dynamics365-Updated-Version.mp4 Transcript This is Steve Pestillo from P2 Automation. In this video, I want to show you about a product called Undo2Restore by...

Author: Chris Cogentta Artificial Intelligence (AI) AI has become a buzzword in the tech industry, and for good reason. It has the potential to revolutionize the way we work and live. One area where AI is already making a significant impact is in Customer Relationship Management (CRM). In a recent webinar, Chris Cognetta, the CTIO...

If you have been using this system for a while, you are likely aware that Dynamics 365 email attachments can quickly eat up your storage space. This becomes especially relevant when considering the Dynamics 365 storage capacity and the cost of additional storage for that CRM. It’s not just email attachments – even other types...