Category: News

Microsoft Dynamics 365 for Sales is indisputably a leader in the CRM space, with an extensive feature set that helps you bring customer information together in one place, enables team collaboration, and assists you in both discovering and acting on sales opportunities. While it is true that Microsoft Dynamics 365 for Sales has built-in functionality...

The 2022 Release Wave 2 for Microsoft Dynamics 365 and Power Platform is here, and it brings new innovations that provide significant capabilities to transform your business. The Microsoft Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Intelligent Order Management, Project...

Time is money, but timing is everything! In June 2022, customers’ luggage was stuck at the airport due to some technical failure at Heathrow Airport. The photos surfacing on the internet showed piles of bags resting at the airport. How would you feel when you reach the destination but your luggage has not? If it...

Microsoft Dynamics 365 is known for its flexibility and customization capabilities: not only are views and dashboards completely customizable, but if you have very specific needs, the Microsoft Power Apps platform can help you take things even further. Indeed, Power Apps let you build focused custom apps to streamline your processes instead of using larger...

Technology is a vital part of any industry’s evolution, and healthcare is no different. With the use of the right technologies like healthcare portals, it is inviting automation and enhancing customer experience. Health-care industry is becoming more customer-centric. Portals like Dynamics 365 are helping organizations provide care and support to their entire patient base with...

The SaaS business model is here to stay. Today, it’s roughly a market of 150+ billion dollars and seems to keep on growing. But there is always one misconception that SaaS business models are just like traditional business models. However, SaaS or Subscription businesses are more complex than traditional businesses. Traditional business metrics totally fail...

Microsoft is a well-known technology company known for providing powerful business systems backed by a deep commitment to research and development.  One of their latest Enterprise Resource Planning (ERP) solutions is Microsoft Dynamics 365 Business Central.  Formerly built from Microsoft Dynamics NAV “Navision”, this very popular ERP had a reputation for being a “feature-rich” business...

Microsoft Dynamics 365 and Power Platform 2022 Release Wave 2 is here, and it brings new innovations that provide significant capabilities to transform your business. The Microsoft Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Supply Chain Insights, Human Resources, Commerce, Fraud Protection, Business...

  Every month, enCloud9 chooses one topic from the Power Platform/Dynamics 365 universe and focuses their blogging on that topic. Last month, our topic was Forgotten Features of Dynamics 365. Since there are so many underutilized features in Dynamics 365 that people tend to forget about, we will continue topic for August. Here are snippets...

What gives more visualization while designing the next month’s marketing campaign: A long list of CRM records or the CRM records plotted on a map? While planning strategies, it is important to visualize the data, especially with businesses where the location affects sales numbers. Obviously, the data list lacks clarity on the good or bad...