Category: News

Here’s a question: Can your sales, support, and service teams fully understand and act on CRM data that’s written in a language they don’t speak? If the answer is “not really,” you’re not alone. And you’re definitely leaving revenue, relationships, and responsiveness on the table. That’s where a real-time translation app for Dynamics 365 CRM—Translate4Dynamics...

Are you using Dynamics 365 CRM for your marketing activities—or working with its Customer Insights – Journeys module? Then you’ve likely experienced both its strengths and its limitations. But before those limitations push you to switch to another CRM or marketing platform, consider this: most alternatives are either prohibitively expensive or lack the depth and...

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As a Senior Consultant working with Microsoft Dynamics 365 model-driven applications, I have learned over the years that form customization becomes a part of daily life for a developer. Whether it is showing or hiding fields, checking user input, or triggering conditional based logic, there are several ways to get the desired result needed. Traditionally,...

Want to close more deals and streamline your sales cycle? It all starts with a well-defined process and the right tools to support it. In this blog, we’ll guide you through the sales journey inside Dynamics 365 for Sales, from the first touchpoint with a lead to sealing the deal and beyond. Whether you’re new to...

Managing a sales team is challenging—especially when your CRM isn’t supporting your sales pipeline. You’ve seen the signs: wasting hours chasing updates, dealing with messy data, unclear pipeline stages, and forecasts that feel more like guesses than insights. If that sounds familiar, you’re not alone. Many organizations adopt Microsoft Dynamics 365 for Sales with high...

It’s a weekly sales meeting – you notice leads dropping off, and website traffic is decreasing in number continuously. Reason? Maybe it’s because replies to potential customers take too long, queries aren’t getting the attention they need, or responses just feel too generic. Sound familiar? It’s a common problem! Modern businesses can no longer afford...

I’ve been helping small businesses with CRM for about 15 years now, and one of the questions I get asked a lot is this: How will CRM benefit me and my organization? The way we approach things here at Azamba, there’s two main benefits of CRM:   Book a FREE Discovery Call Now! CRM Benefit #1: Increased...

By the time a lead reaches the late stages of your sales funnel, they’ve already shown strong interest. They’ve engaged with your content, spoken with your sales team, and maybe even reviewed pricing. And yet—many deals still stall out at this critical point.  That’s where marketing automation, powered by your CRM, can make the difference...

How UVA’s Batten School Streamlined Workflows and Cut Costs   At the University of Virginia’s Frank Batten School of Leadership and Public Policy, bloated systems were blocking innovation. What started as a simple CRM had become a sprawling web of customizations, costly plugins, and IT bottlenecks. Even small updates required significant effort. Something had to...