Category: News

Inogic has always been the favorite among AI chatbots, in our last article, we covered A smart take of ChatGPT on Inogic apps for Microsoft Dynamics 365 CRM. While researching outsourcing and offshore development for Power Platform, we came across an intriguing insight from Gemini, Google’s LLM. The search result began by explaining offshore development...

A guide to understanding the importance of people, processes, and culture in CRM adoption. Author: Mike Hauck Introduction Customer relationship management (CRM) systems are powerful tools that can help businesses improve their sales, marketing, and customer service. However, implementing a CRM system is not a simple task. It requires a lot of planning, coordination, and...

Learn how to keep track of Accounts, Contacts, Opportunities, and other records with a simple click of a mouse. https://www.crmsoftwareblog.com/wp-content/uploads/Following-a-Record.mp4 Transcript This is Steve Pestillo from P2 Automation. There may be times when you’ll want to keep track of certain information. Possibly Accounts, or Contacts, Opportunities, or maybe some other record for one reason or...

    The SharePoint connector for Power Automate provides a wide range of actions for accessing and modifying SharePoint items. But, did you know you can use Power Automate to modify SharePoint templates? One of those actions, Get file contents, can be used to get and store an entire file inside of a flow run. From...

Microsoft Dynamics 365 is incredibly flexible, perfectly suited to meet various business demands. When it comes to Dynamics 365 customization, there’s a lot you can do to make it your own. But it’s easy to get carried away. To really get the most out of your customization efforts without falling into common traps, it’s crucial...

For CRM professionals leveraging Power Automate to streamline their workflows, understanding the nuances of concurrency control is crucial. What is Concurrency Control in Power Automate? Concurrency control in Power Automate allows you to manage how many instances of a particular flow can run at the same time (concurrently). Power Automate concurrency control is disabled by...

Regardless of industry, the business landscape has become increasingly competitive. The deciding factor between you and your competitors may well be the level of customer service you provide. Customers now demand easy, personalized service across multiple channels. How can you harness the power of Microsoft Dynamics 365 to enhance customer service? Dynamics 365 Customer Service...

Join us for an exciting webinar where we’ll unveil the latest features of SharePoint Security Sync and Attach2Dynamics. This is a must-attend event for anyone looking to enhance their document management capabilities and streamline their processes. What to Expect: Our upcoming webinar is designed to provide in-depth insights into the newest functionalities of SharePoint Security...

Take part in an exclusive webinar about how data quality impacts manufacturing success! Don’t miss out on this opportunity to learn: The impact of data quality on manufacturing success Key features and benefits of data quality apps Real-world case studies showcasing data quality implementation Register now here to secure your spot and gain valuable insights...

While Dynamics 365 CRM provides built-in duplicate detection rules to help manage duplicate records, these rules may not suffice for complex scenarios. For example, they may only prevent duplicates during data entry without detecting existing ones, for more detailed information you can refer to this blog, Duplicate Data Management in Dynamics 365 CRM – OOB...