Don’t Let Data Mysteries Creep Into Your Business and Stress You Out!
This Halloween, it’s not just ghosts or cobwebs causing chills; disorganized data, missed opportunities, and inefficient routes can be the real fright for many organizations.
If your CRM feels like a maze of hidden records and disconnected insights, it’s time to shed some light. With the power of AI and Azure Maps in Dynamics 365, you can bring order, clarity, and intelligence to your field operations.
Join us this November, right after Halloween, for an exciting live webinar designed to help you transform the way your team works in the field.
Webinar: Transforming Field Operations with AI, Azure Maps, and Dynamics 365
Date: November 5, 2025
Time: 2 PM AEST | 11 AM CET | 11 AM EDT
Location: Online — Join from anywhere!
Register Now!
This webinar will showcase how advanced geospatial mapping, AI insights, and Microsoft-powered automation can deliver accuracy, speed, and intelligence to your daily operations.
Why You Should Attend
This isn’t just another tech demo. It’s a hands-on exploration of how Maplytics, powered by Azure Maps and Dynamics 365, is redefining the way organizations plan, schedule, and execute field activities.
You’ll learn how to leverage the latest AI-driven and geospatial capabilities to optimize every aspect of your field workflow, all within the familiar Dynamics 365 environment.
Here’s a look at what you’ll discover:
MapCopilot – AI-Driven Mapping Assistant
Meet your new intelligent mapping partner. MapCopilot allows users to type natural language queries, like “Show me all accounts with open work orders near Chicago”. Instantly receive visual map-based insights. It’s conversational, context-aware, and eliminates the need for complex filters or manual map configurations.
Azure Maps Integration – The Backbone of Intelligent Field Operations
Azure Maps brings your Dynamics 365 data to life. With real-time spatial visualization, you can view customer locations, identify nearby opportunities, and plan optimized travel routes, all in one view. Azure Maps’ route optimization APIs ensure that your teams travel the most efficient paths, saving both time and cost.
External Data Plotting – Map Beyond CRM Data
Still managing data in Excel sheets? Maplytics enables you to plot and visualize external data directly from files, without importing it into Dynamics 365. This feature helps you quickly identify overlaps, trends, or new opportunities using an integrated visual map dashboard.
Canvas Apps Integration – Build Tailored Mapping Experiences
Maplytics integrates seamlessly with Power Apps Canvas Apps, allowing you to create customized mapping experiences for specific business workflows. Empower your teams to interact with geospatial data in ways that align perfectly with your organization’s operations.
Power Pages Support – Extend Mapping to Customers and Partners
Go beyond internal use. With Power Pages integration, you can publish CRM data as interactive maps on customer portals or partner dashboards. Configure visibility rules, ensure data security, and make your maps accessible to the audiences that need them most.
Auto Scheduling Enhancements – Smarter Work Allocation
Manual scheduling can slow down operations and create inefficiencies. Maplytics’ Auto Scheduling automatically assigns work orders to the right field resources based on parameters such as skills, availability, and location proximity. The result? A dynamic scheduling system that optimizes both time and productivity.
Advanced Territory Management – Smarter Geographic Strategy
Managing multiple territories is easier than ever. Create, balance, and analyze territories using advanced filters and visual tools. Save drafts, experiment with coverage scenarios, and fine-tune resource allocation, ensuring your sales and service teams operate at peak efficiency.
Who Should Attend
This webinar is ideal for professionals seeking to enhance their operational efficiency and decision-making through AI and location intelligence, including:
- CRM Administrators & Developers – Learn how to extend Dynamics 365 functionality with integrated mapping tools.
- Sales & Field Service Teams – Discover how to minimize travel time, increase customer interactions, and streamline field execution.
- Business Leaders & Operations Managers – Explore how geospatial analytics can drive more informed strategic decisions.
- Tech Enthusiasts & Solution Architects – Gain insights into how AI and Azure Maps can enhance the Microsoft ecosystem.
Whether you’re managing a nationwide service fleet or a focused regional sales team, this session will show you how to plan smarter, respond faster, and execute with precision.
The Measurable Impact of AI + Maps
Organizations leveraging Maplytics, Azure Maps, and Dynamics 365 are already reporting significant performance improvements:
- 30% reduction in travel time through route optimization
- 25% improvement in on-time service delivery
- 40% faster decision-making using visual data insights
- Up to 20% savings on fuel and resource costs
These results highlight the tangible benefits of embedding spatial intelligence into your CRM.
Why Now?
As the year approaches its end, many organizations are re-evaluating their field operations for the coming year, from sales territories and service coverage to key performance indicators. This webinar is the perfect opportunity to learn how to harness AI and mapping intelligence before your next planning cycle begins.
Imagine entering the new year with:
- A unified customer view on an interactive map
- Optimized travel routes that save hours daily
- Automated scheduling that balances workload effectively
- AI-assisted insights that minimize manual effort
That’s the level of operational intelligence this session aims to help you achieve.
Ready to Redefine Your Field Strategy?
It’s time to move beyond spreadsheets and static reports. Discover how combining AI, Azure Maps, and Dynamics 365 can transform your CRM into a real-time command center for field operations.
Join us for this live event and learn how to create smarter, faster, and more connected field teams with Maplytics.
Date: November 5, 2025
Time: 2 PM AEST | 11 AM CET | 11 AM EDT
Where: Online — Join from anywhere!
Empower your teams with the intelligence and precision they need to excel. Make every field interaction count.
The post Get Ready to Transform Field Operations with AI, Azure Maps & Dynamics 365 appeared first on CRM Software Blog | Dynamics 365.
