Managing commissions is one of the most time-consuming tasks for health insurance brokers.
Based on our experience working with brokers, reconciling carrier payments, calculating producer splits, and updating schedules can quickly eat into your day.
That’s where BenefitsBridge by ForgeXRM, built on Microsoft Dynamics 365 and the Power Platform, comes in. This powerful CRM solution streamlines commission tracking, saving your agency time, reducing errors, and improving overall efficiency.
Here’s how your agency can benefit.
Access All Commission Schedules in One Place
With BenefitsBridge, all your commission schedules are organized and accessible at a glance. Brokers can view:
- Effective dates for policies
- Total premiums and payment frequency
- Commission types and structures
Instead of searching through spreadsheets or emails for a producer’s schedule, a broker can instantly pull up the full history for any policy, saving hours each month.
Customize Commission Calculations for Your Agency
Not all agencies operate the same way. BenefitsBridge allows you to tailor commission calculations to meet your specific business rules:
- Flat rate amounts
- Per employee per month calculations
- Graded schedules that adjust percentages based on premium, covered lives, or policy duration
Practical Insight: If a producer sells a large group plan, the graded schedule ensures they’re compensated accurately based on both policy size and duration, without manual recalculations.
Streamline Commission Splits
Distributing commissions between producers and your agency is simple:
- Set automatic splits (e.g., 60/40 between the agency and the producer)
- Apply pre-defined split templates for recurring payments
- Automate both incoming carrier payments and outgoing producer distributions
Project, Track, and Adjust Payments
BenefitsBridge can automatically generate expected payment schedules, showing both:
- Incoming commissions for the life of a policy
- Outgoing splits for each producer
If commission percentages change, the system updates projections automatically. Unexpected payments, such as bonuses or adjustments, are simple to apply using the Add Adjustment feature. If a carrier sends a single payment covering multiple policies, BenefitsBridge allows you to allocate funds appropriately across all relevant schedules.
Simplify Commission Imports
Save hours of manual data entry with the commission import feature:
- Upload carrier statements directly into BenefitsBridge
- The system automatically matches payments to the correct policy
- Unmatched entries are flagged for review
This ensures accuracy, reduces errors, and frees up your team to focus on clients instead of calculations.
Benefits Beyond Commission Tracking
BenefitsBridge doesn’t just simplify commissions—it enhances overall agency operations:
- Policy management: Track renewals, updates, and client interactions efficiently
- Client service: Access a 360-degree view of each client for faster, personalized service
- Retention and renewals: Automated workflows and reporting help increase renewal rates and client satisfaction
Agencies using CRM to automate administrative tasks report faster response times and higher producer satisfaction, which directly impacts client retention and revenue growth.
How Dynamics 365 and BenefitsBridge Work Together
By combining Microsoft Dynamics 365 with the Power Platform, BenefitsBridge integrates seamlessly with Microsoft 365 tools your team already uses, including Outlook, Word, and Excel. The result is a secure, scalable solution that grows with your agency while reducing administrative overhead.
Bottom Line: Commission tracking doesn’t have to be tedious. With BenefitsBridge, brokers can automate calculations, track payments, manage splits, and apply adjustments in real-time—saving time, reducing errors, and enabling your team to focus on what really matters: clients.
Next Steps for Health Insurance Brokers
Contact ForgeXRM today to learn how BenefitsBridge + Microsoft Dynamics 365 can streamline commission tracking and help your health insurance agency thrive.
BenefitsBridge on Microsoft AppSource
The post How to Streamline Commission Tracking for Health Insurance Brokers with Dynamics 365 appeared first on CRM Software Blog | Dynamics 365.
