MB-260: Microsoft Customer Data Platform Specialist – Certification

In my earlier article, I had explained about the complete available list of all Dynamics 365 CE Certifications. Microsoft Dynamics 365 CRM Certifications In addition to that, there is one more certification related to Customer Insights, which is MB-260: Microsoft Customer Data Platform Specialist. Below are the Skills required for the certification: Design Customer Insights solutions...

Get Tailored Notifications and Alerts on Mobiles and Tablets in your Dynamics 365 for Phones App!

  Due to the massive increase in mobile usage worldwide, businesses from all industries are developing websites and mobile apps that are optimized for mobile devices. To keep up with the competition Microsoft also developed mobile apps for its products. Dynamic 365 for phones is one of the best-known mobile CRM solutions and it makes customer data...

For Vital Human Services Programs, Governments Rely on Case Management Technology

The burden carried by human services programs within state and local governments is immense. The demand constantly increases, but budgets are smaller and resources are tighter. Regardless, they must remain steadfast on their promise to the people they serve. Outdated and/or disconnected government case management technology can often be just an insult to injury. Use case:...

PowerApps: Why is this a very important element for CRMs?

PowerApps has become the most intelligent approach to increase business efficiency, engage customers, manage projects, or accomplish anything in business. Businesses realize that it is no longer difficult to create software solutions that perfectly suit their needs and requirements. This is because of PowerApps and its use in CRMs. Using a code-free interface, PowerApps offers a...

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